Software Updates tab

Security Appliance Manager Help | Forcepoint Appliances | v1.2

The Software Updates tab displays available and installed hotfixes and upgrades, and allows you to upload hotfixes and upgrades to your appliances.

Available Items

The Available Items section displays the available hotfixes and upgrades that are applicable to the selected appliance. Once installed, the hotfix or upgrade is removed from the list of available items.

To view available hotfixes and upgrades:

1.  Expand the Hotfixes or Upgrades section using the arrow to the left of the section.
A list of available hotfixes or upgrades displays, including the hotfix ID or upgrade filename, as well as the description, available actions, and severity (hotfixes only).

2.  To view more information about a hotfix or upgrade, click the plus sign to the left of the item.

To download a hotfix or upgrade:

1.  Expand the Hotfixes or Upgrades section using the arrow to the left of the section.
A list of available hotfixes or upgrades displays.

2.  Click Download to the right of the item.
A Downloads status window displays.

To install a hotfix:

1.  Expand the Hotfixes section using the arrow to the left of the section.
A list of available hotfixes displays.

2.  Click Install to the right of the item.
A confirmation window displays.

3.  Click Yes.
An installation status window displays.

Note: Some hotfix installations require you to restart the appliance.

Note: During the installation and restart process, the application will not be available through the FSAM. All other appliances are available.

To install an upgrade:

1.  Expand the Upgrades section using the arrow to the left of the section.
A list of available upgrades displays.

2.  Click Install to the right of the item.
A subscription agreement window displays.

3.  Click I Agree.
A confirmation window displays.

4.  Click Yes.
A progress window displays.
Once the installation is complete, a confirmation message displays.

Note: Upgrade installations require you to restart the appliance.

Note: During the installation and restart process, the application will not be available through the FSAM. All other appliances are available.

To delete a hotfix or upgrade:

1.  Expand the Hotfixes or Upgrades section using the arrow to the left of the section.
A list of available hotfixes or upgrades displays.

2.  Click Delete to the right of the item.
A confirmation window displays.

3.  Click Yes.
A progress window displays.
Once the deletion is complete, a confirmation message displays.

Installed Items

The Installed Items section displays hotfix and upgrade history.

To view history:

1.  Expand the Hotfix History or Upgrade History section using the arrow to the left of the section.
A list of installed hotfixes or upgrades displays.

2.  To view more information about a hotfix or upgrade, click the plus sign to the left of the item.

To uninstall a hotfix:

1.  Expand the Hotfix History section using the arrow to the left of the section.
A list of installed hotfixes displays.

2.  Click Uninstall to the right of the item.
A confirmation window displays.

3.  Click Yes.
Once the hotfix is uninstalled, a confirmation message displays.

Upload (8.5 and later)

The Upload section allows you to manually upload a hotfix or upgrade to the appliance, once it has been downloaded locally. To upload a hotfix or upgrade: 

1.  Be sure that the hotfix or upgrade to be uploaded has already been downloaded locally.

2.  In the Upload section of the Software Updates tab, select Hotfix or Upgrade.

3.  Browse to the hotfix or upgrade location.

4.  Click Upload.

A progress window displays. Once the upload is complete, a confirmation message displays.