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Security Appliance Manager Help | Forcepoint Appliances | v1.2
The Status tab displays general information for each registered appliance and related services. This tab also allows you to edit appliance information,view resource usage data stop, restart, and restart services
This tab uses appliance status icons to indicate connectivity status.
The General section of the Status tab displays appliance connectivity status and uptime data, and allows you to edit appliance information and restart the appliance.
Click on or hover over the Appliance Info link to display the Appliance Info window. The Appliance Info window displays additional appliance information, including:
Hostname
Description
Time zone
Date and time
Security mode
Software version
Installed hotfixes (listed by ID)
Hardware platform
Service tag
The Edit Appliance Info window allows you to edit the appliance hostname, description, time zone, and date and time.
To edit your appliance information:
1. Select the appliance you want to edit in the Appliances table by clicking in the appropriate table row.
2. Click Appliance Info at the top of the Status tab.
The Appliance Info window displays.
3. Click the Edit button in the Appliance Info window.
The Edit Appliance Info window displays.
4. Edit the appliance information:
a. To edit the appliance hostname or description, enter the information into the Hostname or Description field.
b. To edit the time zone, use the Time zone drop-down menu to select the desired time zone.
5. To edit the date and time, you can either automatically synchronize with an NTP server or manually set the date and time:
a. To synchronize with an NTP server, select the Automatically synchronize... radio button and enter the NTP server IP address(es).
b. To manually set the date and time, select the Manually set... radio button and enter the desired date (yyyy/mm/dd or use the date picker) and time (hh:mm:ss).
6. Click the Save button.
When the appliance information is saved, a confirmation message displays in the Security Appliance Manager banner.
If the appliance information cannot be saved, an error message displays at the top of the Edit Appliance Info window, indicating the error.
To restart the appliance:
1. Click the restart icon in the upper right corner of the General section of the Status tab. Select Restart appliance from the drop-down menu.
A Restart Appliance dialog box displays.
2. Click the Yes button in the dialog box.
A Restarting appliance status message displays.
3. When the appliance has been restarted successfully, the Connectivity status field will display a green Connected icon. See the Navigating the Security Appliance Manager section for more information about the icons used in the Forcepoint Security Appliance Manager.
The Web Services section of the Status tab displays the status of related services, including:
Bridge Service
Cloud App Agent
Control Service
Event Message Broker
Filtering Service
Message Broker Handler
Multiplexer
Policy Broker
Policy Database
Policy Server
SIEM Connector
Usage Monitor
User Service
For more information about Web services, refer to the Web Security Administrator Help document.
The Proxy Services section of the Status tab displays the status of related services, including:
Analytics Server
Content Cop
Content Gateway
Content Gateway Manager
Endpoint Authentication Server
For more information about the Proxy services, refer to the Content Gateway Manager Help document.
The Network Agent Services section of the Status tab displays the status of related services, including:
Control Service
Network Agent
For more information about the Network Agent services, refer to the Web Security Administrator Help document.
The Email Security Services section of the Status tab displays the status of related services, such as:
Authentication Service
Configuration Service
Filtering Service
Log Service
Mail Transfer Agent
Quarantine Service
Update Service
For more information about the Email Security services, refer to the Email Security Administrator Help document.
The Status tab allows you to stop, start, or restart Proxy, Web Security, Network Agent, or Email Security services.
To stop services:
1. Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Stop services from the drop-down menu.
A Stop Services confirmation message displays.
2. Click the Yes button.
A Services stopped status message displays.
When the services have been stopped successfully, the service fields will display the appropriate status icons. See the Navigating the Security Appliance Manager section for more information about the icons used in the Forcepoint Security Appliance Manager.
To start services (when the service is in a "stopped" state):
1. Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Start services from the drop-down menu.
A Starting services status message displays.
2. When the services have been started successfully, the service fields will display the appropriate status icons. See the Navigating the Security Appliance Manager section for more information about the icons used in the Forcepoint Security Appliance Manager.
To restart services:
1. Click the restart icon in the upper right corner of the appropriate section of the Status tab. Select Restart service from the drop-down menu.
A Restart Services confirmation message displays.
2. Click the Yes button.
A Restarting service status message displays.
When the services have been restarted successfully, the service fields will display the appropriate status icons. See the Navigating the Security Appliance Manager section for more information about the icons used in the Forcepoint Security Appliance Manager.
The Usage section of the Status tab displays CPU and memory usage, including the total, used, and free resources, and the percentage being used.
This section also displays information about disk space usage, including:
Email: system disk and email spool data
Web: system disk, fingerprinting, and proxy cache data
URL Filtering: system disk data