Toolbox tab

Security Appliance Manager Help | Forcepoint Appliances | v1.0.0

The Toolbox tab allows you to enable remote SSH access to the appliance command line interface, enable remote access for Technical Support, view a configuration summary report, and view backup files.

Remote SSH Access

To enable access to the appliance command line interface (CLI) using a remote SSH client, toggle the ON/OFF button in the Remote SSH Access section to ON. For more information about the CLI, refer to the Forcepoint Appliances CLI Guide.

Remote Assistance

To enable remote access for Technical Support assistance, toggle the ON/OFF button in the Remote Assistance section to ON.


	Note Enable remote access only at the request of Technical Support. When remote access is enabled, a passcode is automatically generated and displays in the Remote Assistance section. Provide the passcode to the Technical Support technician.

Configuration Summary

The configuration summary tool gathers data from the appliance and generates a file that can be sent to Forcepoint Technical Support for analysis and debugging. The file will take approximately 3-5 minutes to generate.

To generate a configuration summary file:

Click the Generate button in the Configuration Summary section.
A status message displays.
When the file has been generated, a confirmation message and download link displays.

Click the Download file link to download the configuration summary file.

Backup

The Backup section displays the latest local backup file, the version number, and the date the backup was created.

Click the Previous Backup Files button to display a table listing the previous 5 local backup files.