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Troubleshooting the Lastline Manager virtual machine installation > Troubleshooting a stalled installation
Troubleshooting a stalled installation
The Advanced Malware Detection On-Premises Manager installation should take approximately 20 minutes. If the installation is taking much longer than 20 minutes and the = ticks have passed the word "unhandled" (shown in the image below) it is likely the installation has stalled.
This is known to be caused by not having the Advanced Malware Detection On-Premises Manager ports wired up and active. Specifically, the E port (2nd interface/bottom port) is not wired to an active switch or Advanced Malware Detection On-Premises Engine port that is ON:
1.
Wire the E port as described in the Quick Start Guide that was included with your Advanced Malware Detection On-Premises server.
2.
Turn on the Advanced Malware Detection On-Premises Engine or switch so that the ports are ON and active.
3.
Re-initiate the Advanced Malware Detection On-Premises Manager installation.

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Troubleshooting the Lastline Manager virtual machine installation > Troubleshooting a stalled installation
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