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Installation > Troubleshooting a stalled installation
Troubleshooting a stalled installation
The Advanced Malware Detection On-Premises Manager installation should take approximately 30 minutes. If the installation is taking much longer than 30 minutes and the = ticks have passed the "unhandled" point (as shown below) it is likely the installation has stalled.
This is known to be caused by not having the Advanced Malware Detection On-Premises Manager ports wired up and active. Specifically, the E port (2nd interface/bottom port) is not wired to an active switch or Advanced Malware Detection On-Premises Engine port that is ON. Please wire the E port as described in the Quick Start Guide that was included with your Advanced Malware Detection On-Premises server. Turn on the Advanced Malware Detection On-Premises Engine or switch so that the ports are ON and active and re-initiate the Advanced Malware Detection On-Premises Manager installation.

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Installation > Troubleshooting a stalled installation
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