Configuring mail servers/content/support/library/data/v78/help/mail_serv_config.aspx
        <h2>Data Security Manager Help v7.8</h2>
        <h3>Configuring mail servers </h3>
        When you configure the system to send incident notifications to administrators, you have the option to include links that permit the administrators to perform workflow operations on the incident. For example, they can click a link to changes its severity to High or to escalate it to a manager. When an administrator clicks a link inside an email message, a compose message window appears.
        <p>The administrator clicks Send on this message to notify the Data Security system that a workflow operation has been requested. </p>
        <p>Use the Mail Servers screen to set up the mail server that should be used to receive email requests for workflow updates—the incoming mail server—as well as the mail server that should be used for sending the notifications—the outgoing mail server. (The same outgoing server is used for alerts and scheduled tasks.) </p>
        <p>Click <b>View Complete Document</b> for more. </p>