Clearing the passcode on a device/content/support/library/mobile/admin_help/clear_pass.aspx
        <h3>TRITON - Mobile Security Help</h3>
        <h4>Clearing the passcode on a device</h4>
        <p>Mobile Security allows you to clear the passcode on a device, effectively unlocking the device. </p>
        <p>To clear the passcode on a device, select the device on the <strong>General &gt; Devices</strong> screen and click <strong>Clear</strong> <strong>Passcode</strong>. A message appears asking you to confirm that you would like to clear the passcode on the selected device. Click <strong>Yes</strong> to complete the operation. You can monitor the status of the operation on the <strong>General &gt; Jobs Queue</strong> page. </p>
        <p>End users can also clear the passcodes their devices from the End-user Device Management Portal, see End-user self service for more information. </p>
        <p>Click <strong>View Complete Document</strong> for more. </p>