Wiping a device/content/support/library/mobile/admin_help/wipe_dev.aspx
The wipe feature in Mobile Security restores devices to default factory settings and permanently deletes all personal data.
To wipe a device, select the device and click Wipe Device on the General > Devices screen. A message appears asking you to confirm that you would like to wipe the selected device. Click Confirm to complete the operation. You can monitor the status of the wipe operation on the General > Jobs Queue page.
End users can also wipe their devices from the End-user Device Management Portal, see End-user self service for more information.
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