Email: Releasing Blocked Emailhttp://www.websense.com/content/support/library/data/tips/forcemailbox/first.aspx
SMTP violations with the quarantine action are held in the Data Security forensics repository. Depending on their role, administrators can release quarantined messages from TRITON - Data Security by clicking Remediate > Release on the Incident report's toolbar.
In addition, administrators can configure Data Security to notify users when email messages are blocked because of policy. It can be configured to notify administrators or end users.
If desired, you can allow recipients to release blocked messages by replying to the notifications they receive.
To activate this capability, you must create and configure a force release mailbox.
To configure a force release mailbox, you must: