Printer Agenthttp://www.websense.com/content/support/library/deployctr/v76/dic_ds_prt_agt.aspx

Deployment and Installation Center

Printer agent

In this topic
Overview
Detecting the printer driver
ABBYY FineReader configuration settings for non-English text
Printer agent performance

Overview

The Data Security printer agent is required when you want to monitor what is printed on your organization's network printers.

The printer agent supports 32-bit Windows Server 2003 standard and R2 environments, and it supports permit and block actions.

When a user on the network prints a file, it is routed to the Microsoft Windows printer spooler service, where the printer agent intercepts it and sends it to the Data Security policy engine. After analysis of the content, the Data Security system enforces the policy as necessary: either auditing, monitoring or blocking the print job from being printed, in which case the sender (the user who printed the document) receives a notification that the print job was blocked.

The printer agent is capable of identifying the user that submitted the print job, because these credentials are included in the print job.

Websense Data Security generates forensics reports that list the blocked print files along with other blocked transmissions.

You install the printer agent on a Windows print server. It includes optical character recognition (OCR) capabilities. The OCR service (ABBYY FineReader) is required in printer agent installations for better analysis in different printer drivers. Installation without the OCR service is limited and should be performed only after receiving verification from Websense Technical Support that your organization's specific printer driver is supported.

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