When instant messaging (IM) is used to send file attachments, the tools themselves are inherently vulnerable to viruses, worms and Trojan horses. To preserve the benefit of IM, Websense ® software, enables organizations to secure instant messaging. The use of the Websense software allows organizations to set policies for secure instant messaging use: which IM tools can be used, which specific users or groups of users should be given access to IM, and whether and when IM attachments should be allowed.

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Instant Messaging: An Instant Threat(PDF)

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