Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Forcepoint Web Security interoperability issues > Content Gateway is not available
Content Gateway is not available
Administrator Help | Forcepoint Web Security | v8.5.x
When a Content Gateway instance registers with Policy Server, that connection is tracked in the Forcepoint Security Manager. Information about the Content Gateway instance appears on the Settings > General > Content Gateway Access page, and in the Filtering Service Summary on the System tab of the Status > Dashboard page.
If Policy Server can no longer communicate with the registered instance of Content Gateway, a health alert message is displayed.
*
Make sure that the Content Gateway machine is up, and that Content Gateway is running.
*
This alert may indicate a network problem. Verify that Content Gateway can communicate with the Policy Server (ports 55806 and 55880) and Filtering Service (port 15868) machines.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Forcepoint Web Security interoperability issues > Content Gateway is not available
Copyright 2022 Forcepoint. All rights reserved.