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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Forcepoint Security Manager
I cannot add users and groups to the Forcepoint Security Manager
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
A number of problems can prevent the list of users and groups from appearing when you attempt to add clients in the Security Manager. Check the following topics, and check the Knowledge Base for additional information.
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Directory service connectivity and configuration
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Directory service configuration
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User identification and Windows Server

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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Forcepoint Security Manager
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