Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Resuming Master Database downloads
Administrator Help | Forcepoint Web Security and Forcepoint URL Filtering | v8.5.x
If a Master Database download is interrupted, Filtering Service attempts to resume the download automatically. If Filtering Service is able to reconnect to the download server, the download resumes from where it was interrupted.
You can manually restart a failed or interrupted download. This does not resume the download from the point of interruption, but instead restarts the process from the beginning.
1.
In the Forcepoint Security Manager, go to the Web > Status > Dashboard page and click Database Download.
2.
Click Stop All Updates to stop the interrupted process.
3.
Select a Filtering Service instance and click Update, or click Update All, to restart the download process from the beginning.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Copyright 2020 Forcepoint. All rights reserved.