Novell eDirectory and the hybrid service

Administrator Help | Forcepoint Web Security | v8.5.x

If your organization uses Novell eDirectory, select Settings > Hybrid Configuration > Shared User Data to refine the way that Directory Agent searches the directory and packages user and group information for the hybrid service.

Under Root Context for Hybrid Service Users, click Add to provide a Root Context to use when gathering user and group data from the directory. Narrow the context to increase speed and efficiency. See Adding and editing directory contexts for the hybrid service.

Provide a context that includes only users managed by the hybrid service.

Under Synchronize User Data, verify the Name or IP address of the Sync Service machine and the Port used for Sync Service communication (by default, 55832).

When Sync Service and Directory Agent connect to the same Policy Server, these fields are populated automatically. In other cases, update the fields manually.

Click Test Connection to verify that Directory Agent can send data to Sync Service. The test may take a minute or more.

If the connection is made, a success message is displayed.

If the connection cannot be made, verify the IPv4 address or hostname of the Sync Service machine and the communication port. Also verify that the Sync Service machine is on, that Sync Service is running, and that your network firewall permits connections on the Sync Service port.

You can further refine the data that is sent to the hybrid service by defining patterns, or search filters, used to remove duplicate or otherwise unwanted entries from the directory search results. See Optimizing directory search results for the hybrid service for more information.