Content Gateway HTML messages sent to clients

Content Gateway returns detailed error messages to browser clients when there are problems with the HTTP transactions requested by the browser. These response messages correspond to standard HTTP response codes, but provide more information. A list of the more frequently encountered HTTP response codes is provided in Content Gateway standard HTTP response messages. You can customize the response messages.

The following table lists the Content Gateway hard-coded HTTP messages, their corresponding HTTP response codes, and their corresponding customizable files.


HTTP Code and Title	Description	Customizable Filename
403 Access Denied	You are not allowed to access the document at location URL.	access#denied
400 Bad HTTP request for FTP Object	Bad HTTP request for FTP object.	ftp#bad_request
500 Cache Read Error	Error reading from cache. Please retry request.	cache#read_error
504 Connection Timed Out	Server has not sent any data for too long a time.	timeout#inactivity
400 Content Length Required	Could not process this request because no Content-Length was specified.	request#no_content_length
400 Cycle Detected	Your request is prohibited because it would cause an HTTP proxy cycle.	request#cycle_detected
403 Forbidden	port_number is not an allowed port for SSL connections. (You have made a request for a secure SSL connection to a forbidden port number.)	access#ssl_forbidden
401 FTP Authentication Required	You need to specify a correct user name and password to access the requested FTP document URL.	ftp#auth_required
502 FTP Connection Failed	Could not connect to the server server_name.	connect#failed_connect
502 FTP Error	The FTP server server_name returned an error. The request for document URL failed.	ftp#error
400 Host Header Required	An attempt was made to transparently proxy your request, but this attempt failed because your browser did not send an HTTP Host header. Manually configure your browser to use the following URL as an HTTP proxy: https:// proxy_name:proxy_port See your browser's documentation for details. Alternatively, end users can upgrade to a browser that supports the HTTP Host header field.	interception#no_host
400 Host Header Required	Your browser did not send a Host HTTP header field and therefore the virtual host being requested could not be determined. To access this website, upgrade to a browser that supports the HTTP Host header field.	request#no_host
505 HTTP Version Not Supported	The origin server server_name is using an unsupported version of the HTTP protocol.	response#bad_version
400 Invalid HTTP Request	Could not process this client_request HTTP method request for URL.	request#syntax_error
502 Invalid HTTP Response	The host server_name did not return the document URL correctly.	response#bad_response
502 Malformed Server Response	The host server_name did not return the document URL correctly.	response#bad_response
502 Malformed Server Response Status	The host server_name did not return the document URL correctly.	response#bad_response
504 Maximum Transaction Time exceeded	Too much time has passed transmitting document URL.	timeout#activity
502 No Response Header From Server	The host server_name did not return the document URL correctly.	response#bad_response
504 Not Cached	This document was not available in the cache, and you (the client) accept cached copies only.	cache#not_in_cache
404 Not Found on Accelerator	The request for URL on host server_name was not found. Check the location and try again.	urlrouting#no_mapping
502 NULL	The host hostname did not return the document URL correctly.	response#bad_response
407 Proxy Authentication Required	Please log in with user name and password.	access#proxy_auth_required
502 Server Hangup	The server hostname closed the connection before the transaction was completed.	connect#hangup
302 Temporarily Moved	The document you requested, URL, has moved to a new location. The new location is new_URL.	redirect#moved_temporarily
406 Transcoding Not Available	Unable to provide the document URL in the format requested by your browser.	transcoding#unsupported
502 Tunnel Connection Failed	Could not connect to the server hostname.	connect#failed_connect
502 Unknown Error	The host hostname did not return the document URL correctly.	response#bad_response
500 Unknown Host	Unable to locate the server named hostname. The server does not have a DNS entry. Perhaps there is a misspelling in the server name or the server no longer exists. Double-check the name and try again.	connect#dns_failed
400 Unsupported URL Scheme	Cannot perform your request for the document URL because the protocol scheme is unknown.	request#scheme_unsupported