Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting remote filtering software > Reporting tools don't include remote filtering data
Reporting tools don't include remote filtering data
Deploying the Remote Filter Module | Forcepoint URL Filtering | v8.4.x, v8.5.x
If Network Agent is configured to log HTTP requests, reporting data from machines with Remote Filtering Client does not appear in Real-Time Monitor or TestLogServer.
To address this issue:
1.
Log on to the Web Security module of the Forcepoint Security Manager.
2.
Navigate to the Settings > Network Agent > <IP address> page for a Network Agent instance.
3.
Select a Network Agent NIC.
4.
In the Integrations section, clear the check box next to Log HTTP requests.
5.
Click OK, then click OK again to cache your changes.
6.
Repeat steps 2-5 for each Network Agent instance and NIC.
7.
Click Save and Deploy to implement your changes.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting remote filtering software > Reporting tools don't include remote filtering data
Copyright 2022 Forcepoint. All rights reserved.