Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Using eDirectory Agent for Transparent User Identification > eDirectory Agent troubleshooting > eDirectory Agent miscounts eDirectory Server connections
eDirectory Agent miscounts eDirectory Server connections
Using eDirectory Agent | Web Protection Solutions | v8.4.x, v8.5.x | 29-Apr-2022
If eDirectory Agent is monitoring more than 1000 users in your network, but shows only 1000 connections to the Novell eDirectory server, it may be due to a limitation of the Windows API that conveys information from the eDirectory server to the eDirectory Agent. This occurs very rarely.
To work around this limitation, add a parameter to the wsedir.ini file that counts server connections accurately (Windows only):
1.
Use the Windows Services tool to stop eDirectory Agent.
2.
Navigate to the bin directory (C:\Program Files\Websense\Web Security\bin, by default) on the eDirectory Agent machine.
3.
Open the wsedir.ini file in a text editor.
4.
Insert a blank line, and then enter:
MaxConnNumber = <NNNN>
Here, NNNN is the maximum number of possible connections to the Novell eDirectory server. For example, if your network has 1,950 users, you might enter 2000 as the maximum number.
5.
Save the file.
6.
Restart eDirectory Agent.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Using eDirectory Agent for Transparent User Identification > eDirectory Agent troubleshooting > eDirectory Agent miscounts eDirectory Server connections
Copyright 2022 Forcepoint. All rights reserved.