Troubleshooting > Filtering Service alert messages > Filtering Service is not running
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The websense.ini file is missing or corrupted.
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Navigate to the bin directory (C:\Program Files\Websense\Web Security\bin or /opt/Websense/bin/, by default), and confirm that you can open websense.ini in a text editor. If this file has been corrupted, replace it with a backup file.
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Check the Windows Event Viewer or websense.log file (in the bin directory) for error messages from Filtering Service.
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Troubleshooting > Filtering Service alert messages > Filtering Service is not running
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