Technical Library | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Investigative report and presentation report issues > Scheduled jobs in presentation reports failed
Scheduled jobs in presentation reports failed
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.3.x
If one or more scheduled jobs cannot run successfully in presentation reports, the Health Alert Summary on the System tab Status > Dashboard page displays a warning message.
Scheduled jobs may fail for a variety of reasons, such as:
*
Email server information has not been configured on the Settings > Reporting > Preferences page. See Configuring reporting preferencesfor instructions.
*
There is insufficient disk space on the TRITON management server machine to generate presentation reports. See Inadequate disk space to generate presentation reports for more information.
*
Connectivity with the Log Database has been lost. See No Log Server is installed for a Policy Server for more information.
*
The configured email server is not running. Work with your system administrator to resolve the problem.
To find out which job has failed, go to the Presentation Reports > Job Queue page.
*
If known problems have been resolved, mark the check box for the failed job, and then click Run Now to try the job again.
*
Click the Details link for the failed job to display the Job History page, which gives information about recent attempts to run the selected job.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Troubleshooting > Investigative report and presentation report issues > Scheduled jobs in presentation reports failed
Copyright 2016 Forcepoint LLC. All rights reserved.