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Troubleshooting > Investigative report and presentation report issues > Presentation Reports Scheduler not connected to Log Database
Presentation Reports Scheduler not connected to Log Database
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.3.x
When a health alert warns that Presentation Reports Scheduler is disconnected from the Log Database, do not create any scheduled jobs in presentation reports until you resolve the problem.
Any scheduled jobs that you create in presentation reports while this connection is broken are only stored temporarily; they cannot be written to the Log Database and saved permanently. As a result, the job definitions are lost when the TRITON machine has to be restarted, or any other time the Websense TRITON - Web Security service is restarted.
Make sure that the database engine is running and any network problems have been resolved. Then, use the Windows Services tool to restart the Websense TRITON - Web Security service.

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Troubleshooting > Investigative report and presentation report issues > Presentation Reports Scheduler not connected to Log Database
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