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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Web module of the TRITON Manager > Directory service configuration
Directory service configuration
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.3.x
If you encounter problems adding users and groups in the Web module of the TRITON Manager, make sure that you have provided complete and accurate configuration for your directory service.
1.
Go to the Settings > General > Directory Services page.
2.
Select the directory service used by your organization.
3.
Verify the configuration. See Connecting web protection software to a directory service and its sub-topics for details.
If User Service is installed on a Linux machine, and is configured to communicate with Active Directory, see User Service on an appliance or Linux server for additional configuration requirements.

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Troubleshooting > User configuration and identification issues > I cannot add users and groups to the Web module of the TRITON Manager > Directory service configuration
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