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Server Administration for Web Protection Solutions > Working with Filtering Service > Resuming Master Database downloads
Resuming Master Database downloads
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.3.x
If a Master Database download is interrupted, Filtering Service attempts to resume the download automatically. If Filtering Service is able to reconnect to the download server, the download resumes from where it was interrupted.
You can manually restart a failed or interrupted download. This does not resume the download from the point of interruption, but instead restarts the process from the beginning.
1.
In the Web module of the TRITON Manager, go to the Status > Dashboard page and click Database Download.
2.
Click Stop All Updates to stop the interrupted process.
3.
Select a Filtering Service instance and click Update, or click Update All, to restart the download process from the beginning.

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