Important  If the password for the AirWatch administrator account changes or expires, you must enter the new password on the Mobile Device Management Account Setup page to maintain the integration of AirWatch MDM with the cloud service. An alternative to using the administrator account is to create a service account in Active Directory with the password set to never expire. Use the logon name and password for this account instead of the AirWatch administrator account logon credentials.

Important  After clicking Generate New User Name and Password but before clicking Save Now, you must re-enter the password that you use to log on to the AirWatch Console. You must also enter the new user name and password generated for your hybrid account into the VPN connection information section of the AirWatch Console to maintain the integration of AirWatch MDM with the hybrid solution.