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Content Gateway v8.x: Troubleshooting : Restricted users fail to authenticate with NTLM
Restricted users fail to authenticate with NTLM
Content Gateway Troubleshooting | TRITON AP-WEB | v8.2.x | 21-Mar-2016
When Content Gateway is configured to perform Legacy NTLM authentication with Active Directory, users who are restricted to a subset of workstations may not successfully authenticate.
The problem is due to the way Content Gateway establishes a session with the domain controller.
To work around the problem, in your Active Directory add a workstation named "TMP" and include it in the set of workstations available to the restricted users. TMP is the surrogate workstation name used by Content Gateway when establishing a session. TMP is used because, for security reasons, the actual workstation name is not provided by the browser in the authentication handshake.

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Content Gateway v8.x: Troubleshooting : Restricted users fail to authenticate with NTLM
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