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Content Gateway v8.2.x: Frequently Asked Questions : Which web browsers provide the best user experience with Content Gateway?
Which web browsers provide the best user experience with Content Gateway?
Content Gateway FAQs | TRITON AP-WEB | v8.2.x | 18-Apr-2016
Not all web browsers fully support transparent user authentication.
The following table indicates how a browser responds to an authentication request when Integrated Windows Authentication (IWA) is configured in version 8.2.x.
 
Browser/

Operating System
Internet Explorer
Firefox
Chrome
Opera
Safari
Windows
Performs transparent authentication
(v10, 11 tested)
Performs transparent authentication (v28, 32 tested)
Performs transparent authentication (v34, 35, 38 tested)
Performs transparent authentication (v24 tested)
Falls back to NTLM and prompts for credentials (v5.34.57 tested)
Mac OS X
Not applicable
Performs transparent authentication (v28, 32 tested)
Falls back to NTLM and prompts for credentials (v38 tested)
Falls back to NTLM and prompts for credentials (v20 tested)
Performs transparent authentication (v7.0.2 tested)
Red Hat Enterprise Linux, update 6
Not applicable
Performs transparent authentication (v28, 32 tested)
Browser issue prevents IWA from working (v27 tested)
Not tested
Not applicable
 
* 
Note 
When prompted for credentials, if the user does not enter a domain name, a "session timeout" error can result, or the user may be re-prompted.
To configure Internet Explorer for Single Sign-On, you must configure the browser to consider the proxy a local server. Follow these steps in Internet Explorer:
1.
Select Tools > Internet Options > Security > Local intranet > Sites > Advanced.
2.
Enter the URL or IP address of the proxy.
3.
Click Add.
4.
Click OK until you have closed all the dialog boxes.
Mozilla Firefox users browsing from the same domain as the proxy may sometimes be prompted multiple times for authentication. The user should configure the browser as follows:
1.
Open Firefox and enter about:config in the Location bar.
2.
Click the I will be careful I promise button.
3.
In the Filter entry field enter ntlm.
4.
Double click "network.automatic-ntlm-auth.trusted-uris" and enter:
http://<proxy_name>:8080
For example: http://XYZProxy1:8080
5.
Click OK and close and reopen the browser.

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Content Gateway v8.2.x: Frequently Asked Questions : Which web browsers provide the best user experience with Content Gateway?
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