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Troubleshooting > Filtering Service alert messages > Insufficient disk space on the Filtering Service machine
Insufficient disk space on the Filtering Service machine
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.2.x
Filtering Service needs adequate space to download compressed Master Database updates to the bin directory (C:\Program Files\Websense\Web Security\bin or /opt/Websense/bin/, by default). It also needs space to decompress and load the database. As a general rule, at least 4 GB of free disk space on the download drive is recommended.
A disk space warning indicates that free disk space on the Filtering Service machine has dipped below 4 GB.
On Windows systems, use Windows Explorer to check disk space:
1.
Open My Computer in Windows Explorer (not Internet Explorer).
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On Linux systems, use the df command to verify the amount of available space in the file system in which web protection software is installed:
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df -h /opt
If Filtering Service is not installed in the default directory, use the custom path instead.
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If, after addressing any disk space issues, you are unable to download the Master Database:
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Delete the Websense.xfr and Websense (no extension) files from the bin directory.
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Manually initiate a database download (go to the Web > Status > Dashboard page in the TRITON Manager, and then click Database Download).

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Troubleshooting > Filtering Service alert messages > Insufficient disk space on the Filtering Service machine
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