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Troubleshooting > TRITON AP-WEB interoperability issues > Directory Agent does not support this directory service
Directory Agent does not support this directory service
Administrator Help | TRITON AP-WEB | Version 8.2.x
Directory Agent is only able to retrieve user and group information from LDAP-based directory services. Windows Active Directory (Mixed Mode) is not supported. The supported directory services include:
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Windows Active Directory (Native Mode)
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Oracle (formerly Sun Java System) Directory
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Novell eDirectory
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If you are not using a supported directory service, the hybrid service can still manage filtered locations. User and group-based policy enforcement, however, cannot be performed.

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