Reviewing threat incident details

Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.2.x

When an administrator selects an incident in the table at the top of the Threats > Event Details page, the area below the table is populated with all available details about the incident. The available details may vary based on:

What type of incident occurred. For example:

An outbound request for a URL that is blocked by its Master Database category is unlikely to include a threat name, intent, or type, because the request is blocked before Content Gateway analysis occurs.

A request that does not include a file transfer does not include forensic data.

Your subscription level. For example:

Only Content Gateway (a component of TRITON AP-WEB) passes hostname, threat name, threat intent, threat type, and scanning category information.

Not all Web Filter & Security integrations pass protocol, method, or content type information.

Whether any file transfer attempts were associated with the incident. (Only Content Gateway provides this type of forensic data.) See Reviewing threat-related forensic data.

The following incident details may be displayed on the page:


Field	Description
Severity	Critical, High, Medium, or Low. See How severity is assigned to suspicious activity.
Category	The Master Database or custom category assigned to the destination URL.
Threat Name	The name associated with the malicious software, bot traffic, or other threat activity (if applicable).
Threat Intent	What the threat would attempt to do (log keystrokes, open a back door into the network, and so on).
Platform	The operating system targeted by the threat (Windows, Android, and so on).
Threat Type	The classification of the malicious software (Trojan, worm, advanced persistent threat, and so on).
Action	The action assigned to the request (Permit or Block).
Reason	The reason the permit or block action was applied (for example, the category assigned to the URL).
Incident Time	The date and time the incident occurred.
ACEInsight Link	A link to ACEInsight.com to enable further research on the URL or threat.
User	The user requesting the URL (if a user is identified).
Source IP Address	The IP address from which the request originated.
Device	(TRITON AP-WEB only) The name of the machine from which the request originated. (When a hostname is not available, the source IP address is repeated).
Destination IP Address	The IP address of the requested URL.
Port	The port used to communicate with the requested URL.
Protocol	The protocol used to request the URL.
Direction	Whether the incident involved an inbound or outbound connection.
Method	Whether the request was a GET or a POST.
Content Type	The value reported in the "Content-Type" field of the HTTP header associated with the request (for example, text/html, image/gif, or application/javascript).
Bytes Sent	The number of bytes sent out from the source machine.
Bytes Received	The number of bytes returned by the target (destination) URL. If the request was blocked, this is 0.
Country	The country hosting the destination URL.
Full URL	The full URL (domain, path, CGI string, and file) of the target site.
Active Policy	The policy used to manage the request.
Database Category	The category assigned to the request by the Master Database.
Scanning Category	The category assigned to the request by Content Gateway analysis (may match the Master Database category).
Role	The delegated administration role responsible for the policy used to manage the request.