Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Unable to create the temp file
TRITON AP-WEB and Web Filter & Security| v8.2.x, v8.3.x | 10-Dec-2016
If Log Server can't create temporary (cache or BCP) files to store the data it receives from Filtering Service, Internet activity records are lost.
This warning typically indicates that Log Server does not have the necessary read, write, and delete permissions to the cache directory (C:\Program Files\Websense\Web Security\bin\Cache\ or bin\Cache\BCP, by default).
First verify the cache file location on the Web > Settings > Reporting > Log Server page in the TRITON Manager, then make sure the Log Server account has the permissions needed to create the folder and cache files.
This error occurs most often when Windows Authentication is used to connect to the database. When the trusted user changes in Microsoft SQL Server, Log Server must be configured to run with a new trusted user account. If the Log Server account is not updated, this warning is displayed.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Copyright 2016 Forcepoint LLC. All rights reserved.