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Log Server Troubleshooting Guide : Log Server and Windows registration
Log Server and Windows registration
Topic 51254 | Web Protection Solutions, v8.0.x, v8.1.x | Updated 12-Oct-2015
To verify that the Log Server service is properly registered with the Windows operating system, or to register or re-register the service:
1.
Use the Windows Services tool (Start > Administrative Tools > Services or Server Manager > Tools > Services) to stop the Websense Log Server service.
2.
Open a command prompt and navigate to the Websense bin directory (C:\Program Files\Websense\Web Security\bin, by default).
3.
Enter the following command.
logserver.exe -c
If no errors display, the service is registered correctly. If an error that contains "Initialization: -1" displays, continue with the next step.
4.
With the Log Server service stopped, delete the LogServer.exe.p12 file from the bin directory
5.
Use the Windows Services tool to start the Websense Log Server service.
If other errors display, continue with the next step.
6.
To remove the Log Server service, enter:
logserver.exe -u
7.
To register the executable, enter:
logserver.exe -i
8.
Once again, enter the following command. Verify that no errors appear.
logserver.exe -c
You can add the -debug parameter to the logserver.exe -c command to gather more advanced diagnostic information (see Run Log Server in debug mode).

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Log Server Troubleshooting Guide : Log Server and Windows registration
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