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Troubleshooting > Health alerts and Usage Monitor issues > Usage Monitor is not running
Usage Monitor is not running
Administrator Help | TRITON AP-WEB and Web Filter & Security | Version 8.0.x
When Websense Usage Monitor is stopped:
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Category and protocol access information cannot be collected for alerting purposes.
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Category and protocol usage alerts cannot be generated.
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Real-Time Monitor does not receive Internet activity data.
To start Usage Monitor:
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Windows: Open the Windows Services tool, select Websense Usage Monitor, right-click the service, and select Start.
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Linux: Use the /opt/Websense/WebsenseDaemonControl command.
If Usage Monitor will not start, check the Windows Event Viewer or websense.log file for error information from the service.

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