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v7.8.3 Release Notes for Websense® Web Security : Operating tips
Operating tips
Topic 50674 | Release Notes | Web Security Solutions | Updated 19-May-2014
Applies to:
Websense Web Filter, Web Security, Web Security Gateway, and Web Security Gateway Anywhere, v7.8.3
To improve your experience with the Web Security manager:
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Disable all browser pop-up blocking features.
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If you have problems accessing the console from Internet Explorer:
1.
Make sure that Internet Explorer Enhanced Security Configuration (IE ESC) is disabled.
2.
If problems continue, reset Internet Explorer to its default configuration. To do this, in Internet Explorer, go to Tools > Internet Options and select the Advanced tab, then click Reset. When prompted, click Reset again.
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Make use of the quick start tutorials offered from the Getting Started section of the TRITON console Help menu.
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If this is your first experience with Websense Web Security, use the New Admin Quick Start tutorial to learn about policy creation and reporting.
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If you have used previous Web Security versions, use the Upgrading Admin Quick Start tutorial to orient yourself to what has changed in this version.
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Avoid using the browser Back and Refresh buttons. Instead, use the breadcrumbs at the top of the page or the left and right navigation panes.
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Click OK at the bottom of each page in the Web Security manager to cache changes made on the page.
In some instances, when you are performing secondary tasks, you must click OK on the secondary page, and then click OK again on the main page to cache your changes. Make sure you see the "Changes have been cached" success message.
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Click Save and Deploy to implement cached changes.
It can take up to 30 seconds for all Websense components to be updated with the changes.
 
To improve your experience with Websense reporting tools:
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If you install the TRITON management server first, and then install Log Server, you must manually restart the Websense TRITON - Web Security service on the TRITON management server machine. This ensures that reporting data appears in the Web Security manager, and that scheduled jobs are properly stored in the Log Database.
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If you are using Internet Explorer 8, make sure that Compatibility View (the button between the URL and the Refresh button in the browser address bar) is turned off.

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v7.8.3 Release Notes for Websense® Web Security : Operating tips
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