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Troubleshooting > Log Server and Log Database issues > Last successful ETL job ran more than 4 hours ago
Last successful ETL job ran more than 4 hours ago
Web Security Help | Web Security Solutions | Version 7.8.x
The ETL (Extract, Transform, and Load) job is responsible for processing data into the partition database. If the job does not run regularly, data is delayed in being written to the Log Database, resulting in reports and Dashboard charts that are out of date.
Typically, the ETL job runs quickly and is scheduled to start again 10 seconds after it completed its last process. If no records are being passed to the database, however, (for example, because there's no traffic due to a network problem, or because Filtering Service or Log Server is not running), the job does not run until it starts receiving data again.
If the job has not run recently:
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Make sure Microsoft SQL Server is running (see Log Database is not available), and that no other processes that use significant resources, such as a full backup or antivirus scan, are running.
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(Microsoft SQL Server Standard and Enterprise) Use the Windows Services tool on the SQL Server machine to verify that the SQL Server Agent service is running.
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You can also use the TestLogServer utility to verify logging behavior. See Using TestLogServer for Web Security Troubleshooting.

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Troubleshooting > Log Server and Log Database issues > Last successful ETL job ran more than 4 hours ago
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