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Troubleshooting > Investigative report and presentation report issues > Bandwidth is larger than expected
Bandwidth is larger than expected
Web Security Help | Web Security Solutions | Version 7.8.x
Many, but not all, Websense integrations provide bandwidth information. If your integration does not provide bandwidth information, you can configure Network Agent to perform logging so that bandwidth data is included.
When a user requests a permitted file download, the integration product or Network Agent sends the full file size, which Websense software logs as bytes received.
If the user subsequently cancels the actual download, or the file does not download completely, the bytes received value in the Log Database still represents the full file size. In these circumstances, the reported bytes received will be larger than the actual number of bytes received.
This also affects reported bandwidth values, which represent a combination of bytes received and bytes sent.

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