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Troubleshooting > Policy enforcement issues > Keywords are not being blocked
Keywords are not being blocked
Web Security Help | Web Security Solutions | Version 7.8.x
There are 2 possible reasons for this problem: Disable keyword blocking is selected, or the site whose URL contains the keyword uses post to send data to your web server.
To ensure that keyword blocking is enabled:
1.
Go to Settings > General > Filtering.
2.
Under General Filtering, check the Keyword search options list. If Disable keyword blocking is shown, select another option from the list. See Configuring filtering settings for more information about the available options.
3.
Click OK to cache the change. Changes are not implemented until you click Save and Deploy.
If a site uses post to send data to your web server, Filtering Service does not enforce keyword settings for that URL. Unless your integration product recognizes data sent via post, users can still access URLs containing blocked keywords.
To see whether a URL uses a post command, view the URL source from within your browser. If the source code contains a string like "<method=post>", then post is used to load that URL.

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Troubleshooting > Policy enforcement issues > Keywords are not being blocked
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