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Troubleshooting > Log Server and Log Database issues > No Log Server is installed for a Policy Server
No Log Server is installed for a Policy Server
Web Security Help | Web Security Solutions | Version 7.8.x
Websense Log Server collects Internet usage information and stores it in the Log Database for use in investigative reports, presentation reports, and the charts and summaries on the Dashboard page in the Web Security manager.
Log Server must be installed for reporting to occur.
You may see this message if:
*
Log Server is installed on a different machine than Policy Server, and the Log Server IP address is incorrectly set to localhost in the Web Security manager.
*
You are not using Websense reporting tools.
*
Log Server is associated with a different Policy Server instance.
To verify that the correct Log Server IP address is set in the Web Security manager:
1.
Select the Settings tab of the left navigation pane, and then go to General > Logging.
2.
Enter the IP address of the Log Server machine in the Log Server IP address or name field.
3.
Click OK to cache your change, and then click Save and Deploy.
If you are not using Websense reporting tools, or if Log Server is associated with a different Policy Server instance, you can hide the alert message in the Web Security manager.
1.
On the Main tab of the left navigation pane, go to Status > Alerts.
2.
Under Active Alerts, click Advanced.
3.
Mark Hide this alert for the "No Log Server installed" message.
4.
Click Save Now. The change is implemented immediately.

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Troubleshooting > Log Server and Log Database issues > No Log Server is installed for a Policy Server
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