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Content Gateway v7.x: Frequently Asked Questions : Which web browsers provide the best user experience with Content Gateway?
Which web browsers provide the best user experience with Content Gateway?
Topic 60069 | Content Gateway FAQs | Updated: 22-October-2013
Applies To:
Websense Content Gateway 7.8.x
Websense Web Security Gateway / Anywhere 7.8.x
Not all web browsers fully support transparent user authentication.
The following table indicates how a browser responds to an authentication request when Integrated Windows Authentication (IWA) is configured in version 7.8.x. For similar information for other versions, see the Release Notes for that version.
 
Browser/



Operating System
Internet Explorer
(v9, 10 tested)
Firefox
Chrome
Opera
(v12.02 tested)
Safari
(v6.02 tested)
Windows
Performs transparent authentication
Performs transparent authentication (v21 tested)
Performs transparent authentication (v26, 27 tested)
Falls back to NTLM and prompts for credentials
Falls back to NTLM and prompts for credentials
Mac OS X
Not applicable
Performs transparent authentication (v21 tested)
Browser issue prevents IWA from working (v23 tested)
Not tested
Performs transparent authentication
Red Hat Enterprise Linux, update 6
Not applicable
Performs transparent authentication (v11 tested)
Browser issue prevents IWA from working (v27 tested)
Not tested
Not applicable
 
* 
Note 
When prompted for credentials, if the user does not enter a domain name, a "session timeout" error can result, or the user may be re-prompted.
To configure Internet Explorer for Single Sign-On, you must configure the browser to consider the proxy as a local server. Follow these steps in Internet Explorer:
1.
Select Tools > Internet Options > Security > Local intranet > Sites > Advanced.
2.
Enter the URL or IP address of the proxy.
3.
Click Add.
4.
Click OK until you have closed all the dialog boxes.
Mozilla Firefox users browsing from the same domain as the proxy may sometimes be prompted multiple times for authentication. The user should configure the browser as follows:
1.
Open Firefox and enter "about:config" in the Location bar.
2.
Click the "I will be careful I promise" button.
3.
In the Filter entry field enter "ntlm".
4.
Double click "network.automatic-ntlm-auth.trusted-uris" and enter:
http://<proxy_name>:8080
For example: http://XYZProxy1:8080
5.
Click OK and close and reopen the browser.

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Content Gateway v7.x: Frequently Asked Questions : Which web browsers provide the best user experience with Content Gateway?
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