TRITON - Web Security Help
Websense Web Security v7.5

Go to the table of contents Go to the previous page Go to the next page Go to the index View or print as PDF
Troubleshooting > Reporting issues > Error generating presentation report, or report does not display

Presentations reports offers 2 options for running a report immediately: schedule the report to run in the background (default) or run the report without scheduling (if you deselect the default option).
If you run the report without scheduling (in the foreground), a pop-up window indicates the status of the report, and then the report is displayed. In some cases, instead of displaying a completed report:
This typically occurs after an administrator closes the pop-up window displaying the "generating report" and "report complete" messages the browser's close (X) button. To avoid this issue, instead use the embedded Close button to close the window.
If you encounter this issue, navigate away from the Presentation Reports page in TRITON - Web Security, and then run the report again. If that does not work, log out of TRITON - Web Security and log back on before running the report again.
*
Use the Schedule the report to run in the background option and open reports from the Review Reports page.


Go to the table of contents Go to the previous page Go to the next page Go to the index View or print as PDF
Troubleshooting > Reporting issues > Error generating presentation report, or report does not display