Go to the table of contents Go to the previous page You are at the end of the document View or print as PDF
v7.1.1 Websense Web Filter and Web Security Upgrade Supplement

v7.1.1 Websense Web Filter and Web Security Upgrade Supplement
Note 
If you are using a localized installation of v7.0.1, keep in mind that v7.1.1 is an English-only release.
New features for this release are described in the Release Notes for Websense Web Security and Websense Web Filter, version 7.1.1.
To download the software, go to MyWebsense.com and log in.
Select the Downloads tab, as shown below, and then select either Websense Web Filter or Websense Web Security, version 7.1.1.
For information about upgrading Websense software in specific integrated configurations, refer to the Installation Guide Supplement for your integration product.
Before upgrading Websense software, make sure that the installation machine meets the system recommendations in the Deployment Guide, including hardware specifications, operating system, browser, and database engine.
The Websense installer upgrades all Websense components detected on the installation machine, with the exception of the Remote Filtering Client and certain reporting components.
If Websense software is integrated with another product or device, all traffic is either unfiltered and permitted or completely blocked during the upgrade. The response depends on how your integration product is configured to respond when Websense filtering is unavailable.
When you upgrade the Stand-Alone Edition of Websense software, filtering stops when Websense services are stopped. Users have unfiltered access to the Internet until the Websense services are restarted.
Note 
The upgrade process is designed for properly functioning Websense systems. Upgrading does not repair a
non-functional system.
Note 
Before upgrading to a new version of Websense Web security software, Websense, Inc., recommends performing a full system backup. This makes it possible to restore the current production system with minimum downtime, if necessary.
1.
Stop the Websense services. See Stopping or starting Websense services, in the Installation Guide.
2.
Make a backup copy of the following files (located by default in the C:\Program Files\Websense\bin or /opt/Websense/bin directory).
3.
If you have created custom block messages, make a backup copy of the files in the Websense\BlockPages\en\Custom (Windows) or Websense/BlockPages/en/Custom (Linux) directory.
When you upgrade to v7.1.1, configuration settings for Active Directory in Websense Manager cannot be saved. Before upgrading, navigate to the Settings > Directory Services page and take note of your configuration. After the upgrade, this page needs to be reconfigured.
During the process of upgrading to or from v7.1.1, the parameter redirect_children, in the squid.conf file located by default in the /etc/squid directory, is reset to default. Take note of your current setting for redirect_children because it needs to be reset after the upgrade.
If Remote Filtering Client is installed from the command line on a Windows machine, the REBOOT parameter, which defines whether the client computer is restarted automatically after installation or uninstallation, does not take effect. A manual restart of the client machine after installation or uninstallation of Remote Filtering Client works around this issue.
If you are running an upgrade on Linux, make sure that the hosts file includes the host name for the machine on which you are running the upgrade. This file is located in the /etc directory, by default. Add a host name for the machine, if one is not included.
Do not install Websense v7.x software on a separate machine and then copy the previous version configuration files to that machine.
This version is available in English only. The screens, alerts, messages, and other text associated with new features and functions have not been localized.
The installer detects the integration-specific components, such as plug-ins and filters, and upgrades them. To upgrade the filtering plug-in, run the installer on the machine running the integration product.
If you are changing your integrated firewall, proxy server, caching application, or network appliance, modify that product before upgrading Websense software. See the Installation Guide or supplement for that integration product and your current version of Websense software.
Important 
Upgrade all filtering components before upgrading reporting components.
*
In a Windows installation, if IIS or Apache HTTP Server was installed only to run Websense reporting tools, uninstall these Web servers.Websense versions of Apache Tomcat and Apache HTTP Server are installed with the reporting components.
Websense Explorer for Linux is not impacted by these Web server changes. You do not need to uninstall Apache on a Linux machine.
*
In a Linux installation, refer to the Websense Explorer for Linux Administrator's Guide for information on upgrading reporting components.
Websense services must be running when the upgrade process begins. The installer stops and starts these services during the upgrade.
If these services have been running uninterrupted for several months, the installer may not be able to stop them before the upgrade process times out.
To ensure the success of the upgrade, manually stop and start all the Websense services before beginning the upgrade. See Stopping or starting Websense services in the Installation Guide for instructions.
Important 
In the Windows Services dialog box, if you have set the Recovery properties of any of your Websense services to restart the service on failure, you must change this setting to Take No Action before upgrading.
When upgrading a Filtering Service that is installed on a different machine from Websense Manager, you must upgrade Filtering Service in the same locale environment (language and character set) as Websense Manager.
*
Before upgrading Filtering Service on Windows, open Control Panel > Regional Options, and change the locale to match that of the Websense Manager machine.
The standard Websense installation program is also used for upgrades. After it starts, the installer detects that an older version of the product is installed. The installer also detects which Websense components are installed and need to be upgraded, and checks the version of the database engine to ensure it is compatible with the new version of the Websense software.
Important 
*
Filtering and logging services are not available while you are running the upgrade. To reduce the impact on network users, run the upgrade after hours, or during a quiet time on the network.
*
The Installation Guide Supplement for your integration product contains additional information needed to upgrade and configure Websense software to run with the integration product. Refer to the supplement before running the following procedures.
If Websense components are distributed across multiple machines, these components need to be upgraded in the following order, due to dependencies.
Perform the following procedure on each machine running Websense components. Be sure to upgrade the components in the recommended sequence (see Upgrade order).
*
Windows—log on with domain and local administrator privileges.
If you are upgrading User Service, DC Agent, or Logon Agent, this ensures that those components have administrator privileges on the domain.
If you are upgrading or installing Log Server (Windows only), and will use a Windows trusted connection to communicate with the database engine, your logon user account must also be a trusted account with local administration privileges on the database machine.
Important 
If Websense components are installed on multiple machines, see Upgrade order for important information about the required upgrade sequence.
If a full backup is not feasible, make backup copies of the websense.ini, eimserver.ini, and config.xml files, and move them to a different location. These files are located in the Websense bin directory (C:\Program Files\Websense\bin or /opt/Websense/bin, by default).
Warning 
a.
Check the etc/hosts file. If there is no host name for the machine, add one.
Important 
If your Websense services have been running uninterrupted for several months, the installer may have difficulty stopping them.
To prevent the upgrade process from timing out and failing, stop the services manually and start them again before beginning the upgrade. For instructions, see Stopping or starting Websense services in the Installation Guide.
6.
Download the installer package for Websense Web Security/Web Filter and start the installation program. See the Installation Guide for instructions.
The installer detects the Websense components from an earlier version and asks how you want to proceed. You can upgrade the current system or exit the installer.
8.
Select Upgrade, and then click Next.
*
Yes, install Policy Broker locally—select this option if you are upgrading on the machine running the central Policy Server.
Important 
Do not install Policy Broker on multiple machines.
*
No, Policy Broker is installed elsewhere—select this option if Policy Broker is already installed on another machine. Then, enter the Policy Broker IP address. The default Configuration port is provided and should not be changed.
12.
Select a Websense Filtering Feedback option, and then click Next.
Selecting Yes allows Websense, Inc., to gather information about the use of Websense-defined protocols. This information is used to enhance protocol filtering.
Note 
No information is sent to Websense, Inc., that would identify specific users, no matter which feedback option is selected.
The installer compares the system requirements for the upgrade with the machine's resources. These requirements are listed in the Deployment Guide.
*
Insufficient RAM prompts a warning message. The upgrade continues when you click Next. To ensure optimal performance, increase the memory to the recommended amount after installation.
See the Known Issues article for a list of configuration settings that may need to be customized for your network after the upgrade.



Go to the table of contents Go to the previous page You are at the end of the document
v7.1.1 Websense Web Filter and Web Security Upgrade Supplement