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Working with LDAP Directories > Maintenance > Troubleshoot synchronization failures
Troubleshoot synchronization failures
Should a synchronization fail to complete, a record is saved by the cloud service along with your details, date/time stamps, and an error message. You can access this information by selecting Account > Directory Synchronization. See View recent synchronizations for more information. You can also view it in the Synchronization History log, available under Account > Reports > Services.
In the status column, any response code greater than 400 indicates a failed synchronization.
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Enable synchronization by selecting Account > Directory Synchronization > Edit > Enabled.
Partially transmitted and temporarily stored data remains in the cloud service for a few days as a possible debugging aid. This data is not used when you try to synchronize again.

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Working with LDAP Directories > Maintenance > Troubleshoot synchronization failures
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