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Account Settings > Contacts > Password settings > Forgotten passwords
Forgotten passwords
 
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If a user forgets their password, they can click the Forgot your password? link on the logon screen and follow the instructions to reset the password:
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Should you need to generate a new password for a user, follow these steps:
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Go to Account > Contacts.
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Click Edit on the User screen.
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Click Create a password for me.
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Click Submit.

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Account Settings > Contacts > Password settings > Forgotten passwords
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