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Working with External Directories > What is SCIM? > Email Address
Email Address
The customer organization must ensure that the right value is being set currently for the user email before enabling SCIM. Failure to do this will lead to incorrectly provisioned users and loss of log history.
 
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Important 
An NTLM ID is required when Forcepoint One Endpoint (Classic Proxy Connect or Direct Connect Endpoint) is used with SCIM and users are synchronized from the cloud directory. Refer to the Knowledge Base Article that explains how to configure SCIM with your preferred cloud directory.
Note that, while the NTLM ID is not required when Neo is used with SCIM, it is highly recommended that one be provided for consistency.
 
 
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Note 
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SCIM is not supported with Forcepoint Email Security Cloud.
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If NTLM based identification is used in the customer deployment, then the NTLM ID for the user should also be sent over SCIM. This is a recommendation only.

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Working with External Directories > What is SCIM? > Email Address
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