How do I back up and restore Forcepoint Email Security off-appliance components?

Backup and Restore | Forcepoint Email Security | 29-Apr-2022

Use the Forcepoint Email Security backup and restore feature to safeguard the following configuration settings stored in the Email Security module of the Forcepoint Security Manager:

Database configuration

The Forcepoint Email Security appliances list

Forcepoint Email Security administrator settings

Presentation report templates and data

The backup and restore function includes a Backup and Restore Log, which displays time-stamped backup and restore activities for the Email Security module of the Security Manager. Because the Backup/Restore utility stops the Email Security management services, backup and restore activities are recorded only in the Backup and Restore log.

Backup and restore functions for an appliance cluster work properly only when cluster settings have not changed between the backup and restore operations. You may have unexpected results if any of the following settings have been changed between the backup and restore.

Appliance mode (cluster or standalone)

IP address or hostname

You may need to rebuild a cluster if a restore operation encounters problems.The backup settings file size may not exceed 10 MB.


	Note If you specify your backup file location for a remote server, ensure that your restore operation is configured to restore configuration files from that remote server location.

Running the Forcepoint Email Security backup or restore process

To backup the current configuration:

Log on to the Email Security module of the Forcepoint Security Manager and go to the Settings > General > Backup/Restore page.

Click Backup to activate the utility, then specify a local folder for the backup file. That folder location appears in the File Location field in the Restore Settings section of the page.

If you want to save your backup settings on the Log Database server, mark the corresponding check box.

When you make this selection, the Remote Log Database Server Access box is enabled for you to enter the following server information:

Domain/Host name. Enter the domain if a domain account is used; otherwise, enter the hostname of the SQL Server machine.

User name. Enter a user with SQL Server log-in permission.

Password. The password may not contain more than 1 double quotation mark.

Backup/Restore file path. Enter the shared folder path on the remote SQL Server machine (for example, \\10.1.1.2\shared\).

The version of the backed up settings must match the version of the currently installed product.

Backup and restore settings must both use either local or remote file storage. You cannot restore a local file using remote settings.

The following special characters are not supported in backup server entries: |, <, >, and &.

Click Check Status to ensure that the remote log database server is accessible.

To restore an existing configuration:

Go to the Settings > General > Backup/Restore page.

Click Restore.

Specify the backup file to use.

After the restore process is complete, Forcepoint Email Security restarts automatically.