Changing the hostname for TRITON AP-DATA management components

Topic 51307 | Web, Data, and Email Solutions | v8.2.x | Updated 18-Apr-2016

Perform this task during off hours, or route traffic around the TRITON AP-DATA infrastructure (disabling connectors, ICAP, etc.) while you are performing the task.

It is assumed you have already changed the hostname of the TRITON management server, if not see Changing the hostname of the TRITON management server.


	Note To change both the IP address and hostname of a server, you must complete the entire process of updating one before starting to change the other (and wait for all endpoints to be updated).

Stop the protector:

Log onto the protector as root.

Execute service pama stop.

On the TRITON management server, launch the TRITON installer.

If you chose to keep installer files the last time you ran the installer, you can launch it without re-extracting files by going to Start > All Programs > Websense > Websense TRITON Setup (Windows 2008) or by navigating to the Windows\Installer\{E546...} directory (Windows 2012).

In the installer, for Data, select the Modify link.

Click Next in the Installation Wizard until you get to Local Administrator.

Choose the new server name and the correct user name (in the form "NEWNAME\UserName").

Start the protector:

Log onto the protector as root.

Execute service pama start.

Click Next to finish the modification.

(Optional) In the Data module of TRITON Manager, change <New Server Name> in the following places:

Select Settings > System Modules.

Click the Data Security Management Server.

One at a time, click the Endpoint Server, Policy Engine, Forensics Repository, SMTP Agent, PreciseID Database, and Crawler, and change the server name in the Name field.

Click Deploy in the Data module of TRITON Manager.


	Note If any endpoints are not connected to the network when settings are deployed, they will not be updated. In this case, you must create a new endpoint package using the package-building tool, and use SMS or a similar mechanism to install the new package on these endpoints.

10.

Verify that new events appear in the traffic log, the system log doesn't display errors, the endpoint status shows that endpoints are synchronized, and that new incidents are written into the data usage incident management screen.