Step 5: Generate an Apple Push Notification certificate

Getting Started Guide | Mobile Security Solutions

To install mobile security profiles on devices, your organization must request an Apple Push Notification (APN) certificate from Apple and then upload it to the Mobile Security system.

This certificate allows Mobile Security to connect to devices so it can send administrative updates and receive reporting feedback.

In the Mobile tab, select General > Push Notification Certificate.

Click Create and Upload Certificate. This process consists of three main steps.

In the Step 1: Create Signed Certificate box:

Enter information about your organization. This information will be used when generating a certificate specific to your organization.


Field Name	Description
Certificate name	Enter a name that you would like to assign to your organization's signed certificate.
Organization	Enter the name of your organization, such as your company name.
Organization unit	If applicable, enter the name of the organizational unit that will be using this mobile security certificate.
Email address	Enter the email address of a system administrator responsible for this certificate.
City/locality	Enter the city or locality where your organization is located.
State/Province	Enter the state or province where your organization is located.
Country	Enter the country where your organization is located.

Click Create Signed Certificate.

When the certificate is available, a link appears next to the Create Signed Certificate button, "The signed certificate is available for download."

Click the link. The signed certificate is available as a .plist file for download. You may change the filename, but do not change the filename extension.

Indicate where to save the file on your computer.

In the Step 2: Create Push Certificate box, sign onto the Apple Push Certificates Portal where you create a push certificate using the signed certificate that you just generated.

Sign onto the Apple Push Certificate Portal by entering your organization's Apple ID and password in the fields provided. You can also sign into the portal by navigating to https://identity.apple.com/pushcert/.

If your organization does not have an Apple ID, go to https://appleid.apple.com/ and create one. This can be any Apple ID, and does not have to be associated with an Apple Developer account. However, it is recommended that you create a new Apple ID for your organization that can be used to manage your Apple Push Notification certificates. For best practice, the ID should be corporate-owned to avoid renewal issues in case your administrator leaves the company.

Read and accept the Terms of Use document.

Select Create a Certificate.

Click Browse and select the file you downloaded in step 3e. Do not change the filename extension.

Click Upload. The certificate is now listed in the Certificates for Third-Party Servers list.

Click Download next to the certificate you just created.

Save the file to your computer.

In the Step 3: Upload Push Certificate to Mobile Security box, browse to the APN file.

Click Upload Certificate.

Once you've uploaded the APN certificate, proceed to Step 6: Customize policies and device profiles.