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Mobile Device User's Guide > Device Management portal
Device Management portal
Mobile Device User's Guide | Mobile Security Solutions
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What is Websense TRITON Mobile Security?
Mobile Security provides a Device Management portal where you can monitor device status, wipe and lock devices, and clear the passcode for your registered devices.
Accessing the portal
After you registered your mobile device with TRITON Mobile Security, you were given a link to the Device Management portal. If you did not write it down, ask your system administrator which to use.
If your company uses Websense Web Filter & Security with the Web Filter Security Cloud module, it is:
https://mobile.websense.net/hosted/selfservice.html
If it uses Websense TRITON AP-WEB with the Web Hybrid module, it is:
https://mobile.websense.net/hybrid/selfservice.html
The logon for the portal is your corporate email address and your cloud service password. If you forget your password, you can reset it here:
https://admin.websense.net/mobile_enduser/forgotten/index.mhtml?type=hosted&from=selfservice
If your company uses the hybrid service, go here:
https://admin.websense.net/mobile_enduser/forgotten/index.mhtml?type=hybrid&from=selfservice
Portal features
The Device Management portal displays the following information about your registered devices:
Field Name
Description
Device Name
The device name specified in TRITON - Mobile Security.
Model
The device model (for example, iPad or iPhone).
Status
The status column lets you know when devices are operating normally or when they are not.
Device Type
The type of the device, such as iPad2 or iPhone4.
Mobile device management features
The Device Management portal allows you to perform the following actions on your registered mobile devices remotely (Please note these features may be disabled by your administrator):
Field Name
Description
Lock
The lock feature locks the device and requires the device passcode to unlock it.
Wipe
Wiping a device restores the device to factory settings and permanently deletes all data, including personal data.
Clear passcode
Clearing the passcode on a device unlocks the device and prompts the user to define a new passcode (if a passcode is required by the assigned device profile).
 

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Mobile Device User's Guide > Device Management portal
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