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Working with Quarantined Messages > Using the Quarantined Messages List
Using the Quarantined Messages List
Personal Email Manager User Help | Forcepoint Email Security | Version 8.5.x
The Quarantined Messages List contains all the messages that have been blocked from delivery to your inbox, including all mail sent to any alias accounts you have. Messages are sorted by the date received, beginning with the most recently delivered mail. The following table details the options available from the Quarantined Messages List.
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Click Today to set the calendar to today's date
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Click Clean to clear the current date/time calendar selection
Message information
In addition to the date/time a message was received, message information in the Quarantined Messages List includes the sender email address, message subject, message size, and message type (virus, spam, exception, commercial bulk, exception commercial bulk, phishing, spoofed email, URL analysis, advanced malware detection, email attachment, encryption error, or decryption error). Message information also includes one of the following reasons a message is quarantined:
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Archive feature (a setting enabled on the page Settings > Inbound/Outbound > Message Control)
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Message actions
Available message actions on the Quarantined Messages List page depend on your permission level for the email account. Your Personal Email Manager administrator may not provide permission to perform one or more of these actions. Non-permitted actions are not available for selection on the Quarantined Messages List page. Contact your Personal Email Manager administrator for information about permission levels. The following table details the message actions that may be available for use.
Selection of Refresh can also be used to fill the Quarantined Messages List page to its maximum configured size. Perform this action if you have removed some messages from the current page (e.g., via Deliver, Delete, or Not Spam operations) and you have more than one page of quarantined messages.

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Working with Quarantined Messages > Using the Quarantined Messages List
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