Documentation | Support

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Working with Notification Messages
Working with Notification Messages
Personal Email Manager User Help | Forcepoint Email Security | Version 8.5.x
At regular intervals, Personal Email Manager sends you a notification email message that itemizes new blocked email. The notification interval is set by your Personal Email Manager administrator.
To review blocked email, open the notification message. This message contains a summary of messages blocked since your last notification, up to the maximum number specified by your administrator. You can perform some operations on your blocked mail directly from the notification message.
The notification message also includes a link to the Personal Email Manager tool, where additional operations are available. See Working with Quarantined Messages for more information.
Notification message format
A Personal Email Manager notification message contains a table with the following columns of information about your blocked mail:
*
Sender email address. Only the first 25 characters of the email address are displayed.
*
Message subject. Selection opens the Message Details screen.
*
Date/time of message receipt.
*
Possible actions for blocked email, including Deliver, Delete, Not Spam, Always Block, and Always Permit. The options available depend on the permissions defined by your Personal Email Manager administrator.
Notification message actions
The notification message Actions column includes operations that can be performed on a selected message. The activities you are allowed to perform in the message depend on how your administrator has configured your notification message.
You can perform the following Personal Email Manager operations on blocked email directly from the notification message:
*
Deliver
*
Delete
*
Not Spam
*
Always Block
*
Always Permit
* 
Note 
Your administrator may not give you permission to perform one or more of these actions. Non-permitted actions are not available in the notification. Contact your Personal Email Manager administrator for information about your permissions level.
Deliver
If you determine that a message is safe to deliver, the Deliver option is used to release the message from the quarantine queue.
Depending on how your Personal Email Manager administrator configured your quarantined message delivery options, the email may either be:
*
Delivered directly to your inbox, or
*
Returned to message processing for analysis by all subsequent filters. The message may not be delivered if it triggers another filter and is dropped or quarantined.
Deliver a message
*
From the Personal Email Manager notification message, select the blocked message and click Deliver
The message is delivered according to the settings configured by your Personal Email Manager administrator.
Delete
If you determine that a message is likely spam, the Delete option is used to remove the message from your blocked message queue.
Delete a message
*
From the Personal Email Manager notification message, select the blocked message and click Delete
The message is removed from the queue.
Not Spam
The Not Spam option is used to report that a message should not be classified as spam.
Report a message as not spam
*
From the Personal Email Manager notification message, select the blocked message and click Not Spam
The message is forwarded to Forcepoint for possible reclassification and delivered to your inbox.
Always Block
The Always Block option is used to block all future deliveries from a particular email address.
Always block an email address
*
From the Personal Email Manager notification message, select the blocked message and click Always Block
The email address is added to the Always Block list.
Always Permit
The Always Permit option is used to allow the delivery of mail from a particular address at all times.
Always permit an email address
*
From the Personal Email Manager notification message, select the blocked message and click Always Permit
The email address is added to the Always Permit list.

Go to the table of contents Go to the previous page Go to the next page View or print as PDF
Working with Notification Messages
Copyright 2022 Forcepoint. All rights reserved.