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Getting Started > Viewing and searching logs > Email Hybrid Service Log
Email Hybrid Service Log
Administrator Help | Forcepoint Email Security | Version 8.5.x
The Email Hybrid Service Log contains records of email messages that are blocked by the email hybrid service before they reach the network. Functionality requires a valid subscription key for the Forcepoint Email Security Hybrid Module and successful registration with the module for the Email Hybrid Service Log to be available (see Registering the Email Security Hybrid Module).
Following successful registration with the email hybrid service, you can enable the Email Hybrid Service Log and set data delivery options on the page Settings > Hybrid Service > Hybrid Service Log Options. See Configuring the Email Hybrid Service Log. Access the Email Hybrid Service Log from the Email Hybrid Service tab of the page Main > Status > Logs.
Email Hybrid Service Log data
The following table details the message data collected and displayed in the Email Hybrid Service Log in table format:
 
Email Hybrid Service Log search options
The Email Hybrid Service Log Search Options section includes search options such as date range or keyword. The View from/To calendar controls are used to determine the date and time range for a search. The default value for the from and to fields is the date and time at which the log is opened. The calendar includes the following options:
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Search the Email Hybrid Service Log
1.
(Optional) Use the calendar functionality to specify a date to search.
2.
From the pull-down menu Keyword search, select a Email Hybrid Service Log element in which to search; Email Hybrid Service Log ID, Subject, Sender Address, Recipient Address, Sender IP, or Message Status.
3.
Alphanumeric characters are supported in the keyword search entry field.
4.
Click Search.
The search results display.
5.
(Optional) Restore all search settings to the default, click Set to Default.
Search settings are reset.
Configure display settings and navigate log entries
1.
From the pull-down menu Per page, select the number of entries to display; 25, 50, 100, or 200.
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Jump to a specific page; in the field Page, enter the page number and select Go.
Email Hybrid Service Log export options
The length of time Email Hybrid Service Log records are saved in the database depends on the message volume and database partition capacity. The Export option is used to preserve message records by exporting log data. Exporting does not remove records from the Email Hybrid Service Log; it copies log data to a CSV or HTML file. It is recommended to export data on a regular basis.
Export Email Hybrid Service Log data
1.
The Export Log dialog box displays.
2.
From the pull-down menu File type, select the desired output file type; CSV or HTML.
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3.
From Page range, indicate the pages to export; All, Current Page, or Pages.
4.
The Export Log window closes and the selected data is exported.

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Getting Started > Viewing and searching logs > Email Hybrid Service Log
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